Contact Indonesia Golden Visas: Schedule Your Free Consultation
Whether you are ready to begin your Golden Visa application or simply exploring your options, our team is here to provide expert guidance tailored to your unique situation.
How to Reach Us
We understand that every Golden Visa enquiry is unique, which is why we offer multiple channels to connect with our team. Whether you prefer a detailed email consultation, a quick phone call, or a face-to-face meeting at one of our offices, we are ready to assist you at every step of your residency journey in Indonesia.
Our initial consultation is completely complimentary and carries no obligation. During this 30-minute session, we will assess your eligibility, discuss your preferred investment pathway, provide a realistic timeline estimate, and answer any questions you may have about Indonesia’s Golden Visa programme. Many of our clients find that this single conversation provides the clarity they need to make an informed decision about their future in Indonesia.
Office Locations
Bali Office (Headquarters)
Jl. Sunset Road No. 88, Seminyak
Badung, Bali 80361, Indonesia
Operating Hours: Monday – Friday, 09:00 – 18:00 WITA
Saturday: 09:00 – 13:00 WITA (by appointment)
Jakarta Office
Equity Tower, 49th Floor, SCBD Lot 9
Jl. Jend. Sudirman Kav. 52-53
Jakarta Selatan 12190, Indonesia
Operating Hours: Monday – Friday, 08:00 – 17:00 WIB
Singapore Representative Office
One Raffles Place, Tower 2, #31-01
Singapore 048616
Operating Hours: Monday – Friday, 09:00 – 18:00 SGT
Direct Contact
Email: info@indonesiagoldenvisas.com
WhatsApp: +62 811 388 9900
Phone (Bali): +62 361 234 5678
Phone (Jakarta): +62 21 5088 7700
Phone (Singapore): +65 6808 5500
Response Times
We pride ourselves on rapid response times. Email enquiries receive a reply within 4 business hours during operating hours. WhatsApp messages are typically answered within 1 hour during business hours, and within 12 hours outside business hours. For urgent matters, we recommend calling our Bali or Jakarta office directly during operating hours for immediate assistance.
Request a Free Consultation
Fill in the form below and a member of our team will contact you within one business day to schedule your complimentary eligibility assessment.
What to Expect During Your Consultation
Your complimentary consultation with Indonesia Golden Visas is designed to give you a complete picture of your options, realistic expectations, and a clear path forward. Here is exactly what happens during and after your initial session with our advisory team.
Eligibility Pre-Screen
Before your consultation, we review the information you provide in your enquiry form to prepare a preliminary eligibility assessment. This allows us to make the most of your consultation time by arriving with relevant information about which investment pathways are available to you based on your nationality, investment capacity, and personal circumstances.
Personalised Consultation
During your 30-minute session (conducted via video call, phone, or in-person), our senior advisor will walk you through the Golden Visa programme requirements, discuss the four qualifying investment pathways in detail, explain the application timeline, and answer all your questions. We will also provide an honest assessment of any potential challenges specific to your case and how we would address them.
Written Summary and Proposal
Within 48 hours of your consultation, you will receive a detailed written summary including your eligibility assessment, recommended investment pathway, itemised fee schedule, projected timeline, and a comprehensive document checklist. This proposal is yours to review at your own pace with no pressure or obligation to proceed.
Decision and Engagement
If you decide to proceed, we execute a formal service agreement and assign your dedicated case manager. From this point forward, you will have a single point of contact who manages every aspect of your application and keeps you informed through our secure client portal with real-time status updates.
Frequently Asked Questions About Contacting Us
Is the initial consultation really free?
Yes, absolutely. Our 30-minute initial consultation is completely complimentary and carries no obligation. We believe in earning your trust through value, not pressure. During this session, we assess your eligibility, discuss your options, and provide honest guidance — even if that means advising you that the Golden Visa may not be the best fit for your circumstances. There are no hidden fees or commitments associated with the consultation.
Can I schedule a consultation outside business hours?
Yes. We understand that our clients are busy professionals operating across multiple time zones. We offer evening and weekend consultations by prior arrangement, and our team routinely accommodates clients in the Americas, Europe, Middle East, and Asia-Pacific time zones. Simply mention your preferred time when submitting your enquiry and we will do our best to accommodate you.
Which languages does your team speak?
Our advisory team communicates fluently in English, Bahasa Indonesia, Mandarin Chinese, and Arabic. We also have access to professional interpreters for French, German, Japanese, Korean, and Russian upon request. Language should never be a barrier to exploring your residency options in Indonesia.
Do I need to visit your office in person?
No. The majority of our client interactions are conducted remotely via video conference, phone, and our secure client portal. In-person meetings are available at our Bali, Jakarta, and Singapore offices by appointment. The only stage that requires physical presence in Indonesia is the biometric capture and visa stamping, which we coordinate to require only 2-3 business days in the country.
How quickly will you respond to my enquiry?
Email enquiries receive a response within 4 business hours during operating hours. WhatsApp messages are answered within 1 hour during business hours and within 12 hours outside business hours. If your matter is urgent, we recommend calling our Bali or Jakarta office directly during operating hours for immediate assistance from our support team.
Is my personal information kept confidential?
Absolutely. We adhere to strict data protection protocols and comply with Indonesian data privacy regulations (PDP Law). All client information is stored on encrypted servers, accessible only to authorised team members assigned to your case. We never share client data with third parties without explicit written consent. Our confidentiality commitment is formalised in our service agreement and reinforced by our professional indemnity insurance.
Take the First Step Today
Your journey to Indonesian residency begins with a single conversation. Contact us now and discover how the Golden Visa programme can transform your future.